Specialist knowledge. Practical repair routes. .

Technical support for VOK cargo bikes, from mechanical and electrical fault finding to routine servicing and structural assessment.

Understand the fault. Choose the next step.

Send the vehicle model, location and symptoms when requesting support. Details such as warning messages, unusual noises or when the fault occurs help focus the initial assessment.

Parts availability and repair scope are confirmed for each job. Manufacturer authorisation or guaranteed stock availability is not implied.

Repairs & Technical Support

Commercial vehicles combine multiple critical systems. We inspect the fault in context and explain the most practical next step.

Motor, Controller & ECU Systems

Diagnosis and repair of electric drive-system faults, wiring, sensors, communication errors and related connections. Motor, controller and ECU programming, parameter configuration and firmware updates, together with battery health checks and supported battery firmware updates.

Electrics & Wiring

Inspection, diagnosis and repair of lighting, switches, displays, wiring harnesses, connectors and other auxiliary electrical systems.

Steering & Suspension

Inspection, adjustment and repair of steering and suspension systems, including bearings, uprights, ball joints, rod ends and wheel alignment.

Body, Chassis & Cargo Structure

Inspection and repair of bodywork, chassis and cargo structures, including frame damage, cracks, panels, hinges, mounting points and structural reinforcements.

Fleet Maintenance & Servicing

Keep your VOK vehicles safe, reliable and ready for work with planned fleet maintenance, routine servicing and regular inspections. We help identify issues early, record defects clearly and keep your vehicles operating efficiently across the fleet.

Routine servicing

Scheduled inspections and suitable maintenance for working VOK vehicles.

Fleet inspections

Condition checks and recorded defects across multiple vehicles.

Your questions. Clear answers.

Do you offer ongoing VOK fleet servicing?

Yes. Planned inspections and depot servicing can be discussed as part of a fleet-maintenance arrangement.

Are parts always available?

Parts requirements and availability depend on the fault and vehicle. These are confirmed during the repair process.

Can you assess structural damage?

Yes. Chassis, frame, steering and cargo-body concerns can be assessed before a repair route is recommended.